frequently asked questions

Please allow for 1-2 business days for processing before your order is shipped. You will be sent an email when your order is despatched along with a tracking number. For additional questions please contact us at info@myrehealth.com.

a delivery confirmation email along with a tracking code will be sent to the email address you have provided upon despatch of your order. 

please be sure to check your SOCIAL, PROMOTIONS or SPAM inboxes as it may sometimes end up in there! 

still can't find your delivery confirmation email?

get in touch with us at info@myrehealth.com and a member of our team will be in touch with you within one (1) working day. 

kindly get in touch with your shipping provider to check on the latest status of your order. 

please confirm that the email address you have provided is correct and free of typing errors. if your email address is correct, kindly check your SOCIAL, PROMOTIONS or SPAM inboxes in case the email ended up there. 

still can't find your delivery confirmation email?

get in touch with us at info@myrehealth.com and a member of our team will be in touch with you within one (1) working day. 

we select shipping providers based on your location, order size and delivery speed. we endeavour to only select shipping providers that we trust and would deliver your orders to you as efficiently and safely as possible. some of the shipping providers you can expect are as follows: 

• DHL
• Poslaju
• Pgeon
• Aramex

the shipping provider we use for your order will be provided in your delivery confirmation email along with a tracking number. for more details on the delivery confirmation email, please refer to the related question(s) above.